At Kounsel, we are committed to creating a seamless and secure experience for both clients and counselors, and we believe transparency is crucial in fostering a trusting relationship.

Prepaid Counseling Services:

Starting from the moment a counselor accepts a scheduled appointment, our billing system processes a prepaid charge to the client's credit/debit card. This ensures that the financial aspect is taken care of in advance, allowing both clients and counselors to focus on the counseling session without any interruptions.

Why Prepaid?

  1. Streamlined Experience: Prepayment streamlines the entire process, making it hassle-free for both clients and counselors. This way, you can concentrate solely on the counseling session without worrying about payment logistics.
  2. Secure Transactions: Our payment system is designed to be secure, protecting sensitive financial information and providing peace of mind to all of our users.
  3. Efficient Scheduling: Prepaid services allow for more efficient scheduling, reducing the likelihood of last-minute cancellations and ensuring that counselors are compensated for their time.

How It Works:

Scheduling an Appointment:

  • Clients schedule an appointment with a preferred counselor through our platform.

Counselor Acceptance:

  • Once the counselor accepts the appointment, the system processes a prepaid charge to the client's credit/debit card.

Counseling Session:

  • The counseling session takes place without any interruptions, allowing for a focused and meaningful experience.

Need Assistance?

If you have any questions or concerns about our prepaid counseling services, our support team is here to help. Feel free to reach out to hello@kounsel.io for prompt assistance.